JCP&L's Critical Customer Care Program
Does your home or business depend on an electrically operated private well for water? JCP&L maintains a list of customers with private wells. These customers are contacted by telephone if a power outage is expected to affect their electric service for more than 24 hours – in which case, they’ll be advised of locations where water and ice are available. In addition, the list is provided to county and municipal Offices of Emergency Management.
To sign up for JCP&L’s Private Well Customer Service, please complete this form, sign it, and return it with your monthly electric bill payment. If you have any questions about JCP&L's program, or to sign up, please call 1-800-662-3115.