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The original item was published from 8/4/2020 2:26:00 PM to 8/7/2020 12:00:01 AM.

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Posted on: August 4, 2020

[ARCHIVED] Do Not Call 9-1-1 Unless You Have An Emergency, Call JCP&L For Power Outages


Call JCP&L to report outages and downed wires 1-888-LIGHTSS

In the event outages occur due to severe weather, customers without power are encouraged to report their outage by calling Jersey Central Power & Light (JCP&L) at 1-888-LIGHTSS (1-888-544-4877), clicking the “Report Outage” link on, or by texting out to 544487.

Customers should immediately report downed wires to 1-888-LIGHTSS (1-888-544-4877). JCP&L reminds customers to stay away from downed wires, even if they believe they are no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled with trees or other debris. Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.

JCP&L customers can subscribe to email and text message alert notifications to receive weather updates in advance of major storms and updates on scheduled or extended power outages. Visit to enroll.

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